Over the years MTN Nigeria, the leading telecommunication company in Nigeria has been in and out of courts over series of allegation bordering on fraudulent deductions on customers account. Sometimes early this year the Federal High Court in Ibadan awarded N530,000 to Oluwole Aluko for unathorised deduction from his mobile lines by MTN, Nigeria. In his judgment, Justice Nathaniel Ayo-Emmanuel, held that MTN had admitted guilt by not challenging the action
“The plaintiff has the right to allow or reject the use of a caller tune. MTN cannot force the use of any caller tune on him or anybody because it is unlawful. “Though the plaintiff sought N10 million as damages, but I hold that any damage suffered must be commensurate with the claim. “I, hereby, award a cost of N500,000 for the damages suffered and another N30,000 as cost incurred during the court process,” he said.
Many may assumed this and many more related charges will have served as note of warning to Mtn from such an unlawful practice but recent development proves otherwise. You might have seen this kind of messages sent by Mtn over time
‘Your subscription to mobile magazine weekly has been renewed successfully and 50.00 deducted from your account .Your service will be renewned on ——– date. To cancel, text STOP MAG to 30801 ’
‘Your subscription for Twinpine FunTv will expire on ………… date due to insufficient balance. Please recharge your account to continue subscription.
‘Your subscription to soccernews weekly will expire on …….. date and 50.00 will be deducted from your account . To cancel text stop to 33330.
These are just few among the series of similar cases from Mtn subscribers but the question pleading for answer is that, who made the subscription? In the cause of investigating this matter, one of our correspondents revealed that MTN has been deducting illegally from his account via Weekly Magazine which he never subscribed for.
We will keep your abreast with our investigation on the fraudulent excesses of MTN.
